NYC Office Manager


Chainlink Labs

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New York City, USA




The NYC Office Manager, part of the Global Physical Security & Safety (GPS) team, leads the GPS functions at our NYC office and any other associated locations in the area. The GPS team is responsible for security programs related to physical security, life safety emergency procedures, travel security, and protective security, among others, in support of Chainlink Labs’ vision and business objectives. The GPS team's primary responsibility is to build and lead the strategy of combining people, process, and technology to defend the firm against physical threats to infrastructure and personnel. The GPS fulfills this responsibility by directing the alignment of policies, plans, resources, personnel, training, and program development related to the elements necessary to combat emerging physical threats and to inform executive-level decision-making. The position is based in NYC and requires travel, interaction with the security and corporate leadership teams, and requires the ability to function as an independent contributor. The position reports directly to the Head of Global Physical Security & Safety.

Your Impact

  • Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed
  • Ensure cleanliness and safety of the offices at all times for employee and visitor use
  • Maintain compliance with any local laws and regulations or company safety and security guidelines
  • Report office progress to senior management and work with them to improve office operations and procedures
  • Assists the GPS team to deploy technical security capabilities at all NYC offices to include (but not limited to) cameras, badge readers and systems, access control management, sensors, etc.
  • Administer access control systems and support other GPS infrastructure for the NYC offices
  • Helps execute overall physical security management for the NYC offices, staff, corporate assets and processes, and manages the visitor protocol
  • Safeguards and maintains highly sensitive and confidential information
  • Builds, coordinates, and updates Site Emergency Response Plans (SERP) for all CLL offices
  • Performs incident management anytime and anywhere, inclusive from non-office locations and during non-business hours
  • Liaison with local law enforcement, such as NYPD, NY State Police, etc. as necessary during events, emergencies, etc.
  • Manages and tracks expenses, budgets and activities for the NYC office and assists with other CLL offices
  • Take part in and work to improve business continuity and emergency management plans as they relate to the NYC and other CLL offices


  • Minimum of 3 years office management experience; preferably with experience working in partnership with security and safety organizations
  • A minimum of a Bachelor’s Degree or equivalent professional experience
  • Desire to help build and lead a world-class physical security program from the ground up
  • Experience developing training programs for both internal teams and external partners
  • Operational understanding and fluent usage of today’s technology tools across all platforms (Mac, iPad/iPhone, smartwatch, radio, satellite, VPNs, routers etc.)
  • Strong interpersonal skills, tenacity and proven ability to drive results in a complex environment and at different hierarchical levels
  • Promotes collaboration and exhibits a strong commitment to team success
  • Ability to communicate effectively across all levels of the organization
  • Ability to adapt quickly and work successfully with stakeholders of diverse backgrounds to include differing geographies and cultures
  • Ability to respond and work nights and weekends as required and at times work uninterrupted with a 24/7 availability during protective tasks (includes working long hours without breaks)
  • Demonstrated professional and relevant experience in office management, physical security, risk assessment, and mitigation measures
  • Possess a current valid passport and driver’s license
  • Be able to provide: 1) vaccinated or 2) able to prove a religious or medical exemption