Business Continuity & Resilience Manager


Chainlink Labs

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The Business Continuity and Resilience Manager supports Chainlink Labs global business resilience program, which comprises business continuity & disaster recovery, crisis management and incident management. This position will be responsible for organizing and maintaining the global business resilience program to ensure our teams, products and technologies are prepared to respond to business disruptions. Our ideal candidate lives and breathes sustainability.

The Business Continuity & Resilience Manager is a member of the Security team.

Your Impact

  • Work cross functionally to ensure enterprise wide business resilience. Key partners include Engineering, Security, Marketing, Communication, Sales,  Finance, and Legal
  • Develop strategies and proposals for mitigating business continuity risk through effective plans and practical solutions
  • Collaborate with key stakeholders to conduct business impact assessments, business resilience plans, testing, lessons learnt, and post mortem
  • Manage and run global Incident Management Center
  • Engage with senior leadership in response to significant events
  • Conduct regular testing exercises to validate the effectiveness of technology plans, business plans, and incident management plans
  • Collaborate with Communication team to develop crisis communication plans including message maps for potential events
  • Prepare and report key metrics to senior leadership
  • Implement and use tools to improve the effectiveness and efficiency of the program
  • Mature the resilience program by performing maturity assessment and enhancing the process


  • Minimum 7+ years of BCDR experience
  • Understanding of and experience in resiliency and BCDR approaches and methodologies
  • Experience implementing BC plans aligned with ISO 22301
  • Understanding of technology, including applications, IT infrastructure, cloud, SaaS, DR backup and recovery tools, business continuity planning tools
  • Ability to document process, procedure, and system requirements to improve business processes, procedures, and technology
  • Can liaise with engineers as effectively as senior management
  • Certifications are a plus - Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), or Lean/Six Sigma Master Black Belt certification
  • Can require domestic or international travel